Residence Service Staff (BINUS Square)
Residence Service Staff (BINUS Square)
binus group2-4 Years
- Posted 3 hours ago
- Be among the first 10 applicants
Job Description
Responsibilities
- Welcome residents/guests and manage parents visits (approval, visiting hours, and required forms).
- Handle daily mail distribution, update room availability, and manage room reservations.
- Oversee equipment lending/return, ensure good condition, and record in the logbook.
- Provide information, respond to complaints, share announcements, and escalate issues to relevant parties.
- Prepare reports on violations/incidents and maintain accurate records and correspondence.
- Bachelor's degree in Hotel Management, Tourism, or a related field.
- Minimum 2 years of experience in Guest Relations, Receptionist, or Front Office, preferably from a hotel or hospitality environment.
- Strong service orientation with excellent interpersonal and communication skills.
- Demonstrated analytical, conceptual, creative, and innovative thinking abilities.
- Proficiency in English, both written and spoken; proficiency in other languages is a strong plus.
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