Responsibilities:
- Conduct field collection activities for delinquent debtors.
- Monitor and ensure the collection process runs in accordance with SOPs and company policies.
- Has a good understanding of banking remedial processes and general banking knowledge.
- Perform direct visits to debtors for negotiation, collection, and verification of business/assets conditions.
- Prepare reports on visit results, collection progress, and debtor condition analysis.
- Coordinate with internal teams regarding collection strategies and follow-up actions.
- Ensure all field activity documentation is properly recorded, accurate, and well-documented.
- Achieve the collection targets set by the company.
Requirements:
- Minimum Bachelor's degree (S1).
- At least 1 year of experience in remedial/collection.
- Proficient in Microsoft Office.
- Target-oriented, disciplined, and able to work under pressure.
- Experienced in field collection and handling debtors directly.
- Strong negotiation skills in collection activities.
- Able to communicate in English (is a plus).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
