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Moneep

Relationship Manager - Digital Products (Mitra Shopee)

1-3 Years
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Job Description

Job Description

  • Conduct research to identify and evaluate new potential partners.
  • Approach and engage new partners via online/offline meetings.
  • Prepare and present proposals offering products and services.
  • Follow up and maintain communication with potential partners until onboarding.
  • Partner onboarding, Coordination and Performance Monitoring
  • Develop and execute onboarding plans for new partners and suppliers.
  • Liaise with cross-functional teams to ensure smooth integration.
  • Provide guidance to partners during the initial collaboration phase.
  • Serve as the main contact for daily partner communications and issue resolution.
  • Monitor and analyze partner performance, fulfillment reports, and issue reports.
  • Coordinate and negotiate to drive additional transactions and upselling opportunities.
  • Organize online/offline meetings for monthly business reviews with partners.
  • Conduct price checks and monitor competitor movement to optimize partner performance.
  • Ensure stability in partner fulfillment and outbound operations (CI Partner Outbound).
  • Business Development & Assortment Management
  • Support internal projects related to partnership or supplier development

Requirements

  • Bachelor's degree or higher related to Management, Business Administration, Marketing, or any related field.
  • 1-3 years of experience in key account management, partnership business, B2B aggregator or similar roles particularly in the e-commerce / Telco / PPOB industry.
  • Problem-solving oriented, strong communication and negotiation skills, positive and constructive attitude
  • Strong analytical acumen, comfortable gathering data from various sources, generating and evaluating insights.
  • Possess self-management skills: able to organize own time efficiently, assess priorities within own area of work, and work under tight deadlines with a high level of commitment
  • Advance skills in Microsoft Office (Excel, Word, PowerPoint) & Google spreadsheet for data analysis, forecasting, and reporting tools.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Highly motivated with a strong drive to achieve goals and exceed expectations

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About Company

Job ID: 146946601

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