At Mesa Labs, we apply technical expertise and technological innovation to improve quality of life for patients, workers, and consumers worldwide. Our products and services directly impact the critical environments that advance medical breakthroughs, keep industry moving, and ensure the safety of products we use every day.
Our business encompasses a group of niche brands – Agena Bioscience, Gyros Protein Technologies, and Mesa Labs – serving highly regulated markets. This recruitment leverages the technical strengths of Agena Bioscience, a leader in clinical & applied genomics and dedicated to advancing the impact of genomics in healthcare and precision medicine. Agena's advanced platforms deliver timely molecular insights in the areas of mutation profiling, liquid biopsy, pharmacogenetics and more. Headquartered in the USA, with offices located around the world, Agena Bioscience nurtures a highly collaborative culture for both the customer and employees encouraging diversity, creativity, and innovation.
Scope/Role/Description
The position is customer-oriented, and primary responsibilities involve capital equipment and consumable sales as well as account and relationship development in assigned target markets. This role reports to the ANZ/SEA Regional Manager
Responsibilities
- Develop deep customer engagement within the clinical diagnostics/pathology sectors as well as academia and applied genomics industries
- Develop and execute strategies to achieve target sales/revenue quota
- Provide accurate forecast information for the business
- Visit customers, understand their needs and match assigned products to those needs
- Manage sales funnel process (identify, contact, present, negotiate, close) and record activities, opportunities, contacts etc. in the company CRM system..
- Effectively engage with colleagues from different functions to collate materials for the customer including technical data and ensure there is a line of communication with the applications team
- Use strong interpersonal skills to develop and maintain customer relationships & demonstrate the concept of key account management
- Attendance at key conferences, trade shows and symposia, when required
- Report projected sales using company templates in a timely and accurate manner
- Generation of detailed assigned region-wide and assigned-account wide maps to ensure a focused business approach to the markets
- Contribute to marketing and application development activities
- Create and utilize effective presentations to win business
- Stay updated on all relevant procedures and processes(SOP's) linked to the role as defined.
- Other tasks assigned
Required skills and experience
- Tertiary qualification (e.g. BSc/MSc/PhD) in a relevant scientific discipline such as Molecular Biology, Genetics, Biotechnology, or Biochemistry.
- Knowledge of routine molecular platforms and associated workflows
- More than eight (8) years of sales experience with the target customers from Clinical Diagnostics/Pathology/Academia/Applied Genomics industries.
- Previous capital equipment sales experience, preferably with analytical platforms
- Priority is given to candidates with clinical diagnostic and/or next-generation sequencing (NGS).
- Fluent in English both written and spoken
- Good communication and computer skills.
- Good analytical skills and the ability to understand customer problems and move the problem toward solution.
- Highly motivated and self-directed, capable of managing a wide range of responsibilities simultaneously.
- Good intercultural and social skills withability to work in a team
- Capable of multi-taskingand establishing strong working relationships.
- Strong follow upskills as proven by good customer relationships.
- Flexibility to travel frequently within Indonesia, Singapore &Phillipines