The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.
Responsibilities
- 1.PLN Key Account Management as the primary point of contact for PLN stakeholders across Sumatera, including UID, UP3, ULP, and PLN HQ, while building and maintaining strong relationships to ensure customer satisfaction and business continuity.
- 2.Manage and oversee the end-to-end execution of Smart Electricity projects (AMI, MDU, and KWh Meter), ensuring timely delivery, successful installation, commissioning, acceptance, and project completion.
- 3.Coordinate with cross-functional teams to product delivery progress and coordinate with the warehouse / marketplace system to ensure product availability, proper inventory management, and timely distribution to PLN locations.
- 4.As a key PIC for product quality issues raised by PLN, coordinate with internal technical, QC, and delivery teams to identify root causes, and ensure timely resolution and customer follow-up.
- 5.Monitor project performance, prepare regular progress reports, identify potential risks and improvement opportunities, and support the successful delivery and long-term development of strategic PLN accounts in the region.
Qualifications
- Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, Business Management, or a related field.
- Minimum 8 years of experience in Key Account Management, Project Management, Project Delivery, Technical Account Management, or Customer Project Management within the electrical, power utility, or energy industry.
- Strong experience managing PLN stakeholders, particularly UID, UP3, ULP, and/or PLN HQ, with an established understanding of PLN's business processes and requirements.
- Strong understanding of Smart Metering, AMI (Advanced Metering Infrastructure), MDU, KWh Meter, or power distribution projects is highly preferred.
- Experience working with PLN or utility-related projects will be a significant advantage.
- Preferred: Existing professional network and strong relationships with PLN stakeholders in Sumatera.
