In this role, you will work across business and technical teams to take opportunities from discovery and solution concept through to demo, proof of concept and proposal. Based in Jakarta, you will support customers and opportunities across the region, working with local and regional teams to uncover operational challenges, shape AI use cases and bring solution concepts to life. Occasional travel will be required for customer engagements, workshops, demonstrations and project discussions. You will work closely with Presales, AI Team, Product team and Solution Partners to develop compelling use cases, prototypes and proposals that demonstrate business value and accelerate TRIBAL AI adoption.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4+ years of experience in business development, presales consulting, product solutions or digital transformation within the technology sector.
- 2+ years of experience translating business requirements into technology solutions, use cases or product concepts.
- Experience working with technical teams to take solutions from concept through prototype, POC or implementation.
- Well versed with Artificial Intelligence, Machine Learning, Data Analytics or Enterprise Automation Technologies.
- Strong analytical, problem-solving and commercial skills.
- Ability to communicate effectively in English with both business and technical stakeholders.
Preferred qualifications
- Experience working with customers in telecommunications, financial services, retail, government or other operations-intensive industries.
- Experience analysing and redesigning business processes, workflows or operating models.
- Ability to conceptualise user journeys, workflow diagrams, wireframes or demo interfaces to communicate solution requirements.
- Hands-on interest in AI prototyping and AI-assisted development tools, with the willingness to experiment and build demos.
- Experience developing enterprise customer relationships and working with technology or solution partners.
- Experience working across engineering, operations, security, compliance and business teams to deliver enterprise technology solutions.
- Demonstrated ability to operate in ambiguity, prioritise competing requirements and influence cross-functional stakeholders without direct authority.
- Strong awareness of the evolving AI landscape and an ability to translate emerging technologies into practical business applications.
- Excellent presentation, storytelling and stakeholder-management skills.
Key Responsibilities
- Lead customer discovery to understand business processes, operational challenges and opportunities for AI-driven improvement.
- Identify and develop opportunities for Tribal AI, Data Analytics and Digital Transformation solutions within large enterprise customers in partnership with the Sales team / Solution partners.
- Contribute to sales pipeline development, solution adoption and revenue objectives for TRIBAL AI.
- Responsible for opportunity lifecycle, including qualification, customer engagement, proposal development and commercial discussions.
- Translate customer needs into clear use cases, future-state workflows, solution concepts and functional requirements.
- Evaluate solution feasibility and work with technical teams to determine the appropriate solution approach.
- Conceptualise demo experiences, user journeys and interfaces that clearly communicate how proposed solutions will work.
- Work closely with AI, Data, Product and Engineering teams to develop prototypes, proofs of concept and customer demonstrations.
- Develop solution pitches, presentations and proposals that connect technical capabilities with measurable business outcomes.
- Develop partnerships and go-to-market initiatives that expand the TRIBAL AI ecosystem and market reach.
- Monitor customer needs, market developments, competitive activity and emerging AI technologies to identify new use cases and growth opportunities.
