Recruitment Analyst (Mass Hiring)

Function: Sourcing

• Executes planned sourcing activities including call-outs to ensure target applicant footfall and hires are achieved on time. Represents the company in all kinds of external and internal recruitment/sourcing events sanctioned.
• May provide tactical support in all kinds of sourcing channels / projects / initiatives and may perform tasks assigned by the TA Sourcing Officer / TA Sourcing Manager for the accomplishment of the account's and/or department's objectives.
• Develops and fosters close relationships with customers.
• Coordinates with the different HR groups as well as Operations to identify the various profiles and hiring requirements.
• Maintains databases and trackers pertinent to sourcing operations to monitor and analyze recruitment/sourcing operations. Reports status, effectiveness and quality of specific sourcing channels.

Function: Selection

• Performs recruitment activities (i.e. paper screens, phone screens, face-to-face interviews, orientations) with emphasis on compliance with established recruitment processes and procedures. Provides new insights and ideas on current recruitment practices and suggests improvements from a procedural perspective. Aims to bring about increased efficiency and expediency in all recruitment activities.
• Conducts research and monitors all movements of key people within the industry.
• Provides updates on hiring requirements to the TA Manager for reporting purposes, status feedback to applicants, tracking purposes, and effective monitoring of applications processed / to be processed. Prepares, maintains, and files the proper documentation in order to track recruitment initiatives and output against required numbers. Performs records management activities.
• Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and other internal recruitment reports. Supports the HR Officer/s in reporting duties to ensure efficient communication of hiring updates.
• Aligns and calibrates with hiring requirements of the different departments / accounts (i.e. skills, capabilities, competencies, educational level). Develops and fosters close relationships with customers.
• Takes part in the Final HR Interview stage of the recruitment process.

Function: Onboarding:

• Prepares, maintains, and files the proper documentation in order to track recruitment initiatives and output against required numbers. Performs records management activities. Prepares employment contracts and assists in maintaining required documentation.
• Monitors the status of hiring requirements by ensuring close coordination among recruitment team members and the requesting department / function. Develops and fosters close relationships with customers. ▪ Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and other internal recruitment reports. Performs Data Entry / Extraction around candidate information in appropriate system/tools.
• Assists and checks authenticity and completeness of required documents of the candidates.
• Aims to bring about increased efficiency and expediency in all data management activities.

Required skills + qualities (technical):

• One (1) to two (2) years of work experience in recruitment/head-hunting or sourcing preferably within the BPO/ITO industry. Exposure to customer service, sales, or any labor-intensive industry is a plus. ▪ General knowledge of Recruitment and selection practices, procedures, processes, concepts, and principles.
• General / basic knowledge of other Human Resources principles and concepts (i.e. Compensation & Benefits, Employee Relations).
• General / basic knowledge of BPO/ITO manpower demand.
• Proficiency with MS Office applications (i.e. MS Word, Excel); Interviewing and Assessment skills.

Required skills + qualities (non-technical):

• Strong ability to operate effectively in a busy and changing office environment
• Strong ability to be resourceful and follow through on action items
• Proven ability of high attention to details
• Ability to efficiently prioritize work and multi-task.
• Ability to mentor and train.
• Proven experience in exercising discretion and sound judgment when dealing with highly sensitive and confidential information.
• Time and project management skills.
• Excellent oral and written communication skills. Fluency in the English language.
• Adaptive to changing work schedules and working hours.
• Customer orientation.
• Problem-Solving, Decision-Making, Analytical and interpersonal skills.
• Drive and motivation to succeed in the recruitment field.