Receptionist

This full-time Receptionist role at Pertiwi Adventure Bali is an on-site position located in Bongkasa Pertiwi, Badung, Bali. The Receptionist is responsible for welcoming guests, handling inquiries in person, by phone, WhatsApp, and email, and providing accurate information about our activities and services. Daily responsibilities include managing guest check-ins, coordinating bookings and reservations, processing payments, updating guest records, preparing basic administrative reports, and maintaining an organized reception area. The role also involves working closely with the operational team to ensure a smooth and positive guest experience.

Qualifications

• Female, maximum 25 years old.
• Well-groomed, presentable, and professional appearance.
• Strong customer service skills with a friendly, polite, and positive attitude.
• Good verbal and written communication skills.
• Good English communication skills.
• Confident in handling guest inquiries by phone, WhatsApp, email, and in person.
• Basic computer skills, including email, spreadsheets, data entry, and record keeping.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced tourism environment.
• Strong attention to detail, reliability, and good organizational skills.
• Able to work independently and as part of a team.
• Previous experience in hospitality, tourism, reception, or customer service is an advantage but not required.
• Fresh graduates are welcome to apply.