Job Summary
The Real Estate Sales Agent at Betterplace is responsible for converting qualified buyer leads into successful property transactions. This role involves managing the full sales cycle — from initial inquiry to contract signing — with a strong emphasis on professionalism, client advisory, and transaction accuracy. Agents are expected to develop and maintain long-term client relationships, conduct market research, promote listings, and coordinate with internal departments to ensure a seamless and compliant sales process.
Success in this role requires a deep understanding of the Bali property market, excellent communication and negotiation skills, and a consultative, investment-focused approach to client engagement.
Key Responsibilities
Lead Generation & Prospecting
- Identify and generate buyer leads through online platforms, referrals, digital campaigns, and property inquiries.
- Build and maintain a qualified database of potential buyers and investors.
- Conduct market research to identify high-demand property segments and investment opportunities.
Client Outreach & Relationship Building
- Respond promptly to incoming leads and engage with prospective buyers to understand their requirements.
- Build trust-based relationships through regular communication, professional consultations, and personalized guidance.
- Educate clients on market conditions, property types, legal structures (leasehold, freehold, PT PMA), and investment strategies.
Sales Support & Property Matchmaking
- Qualify leads by understanding client needs, goals, and purchasing capacity.
- Curate tailored property shortlists based on client preferences and investment objectives.
- Schedule and conduct property viewings (online and in person), highlighting key features and advantages.
Negotiation & Transaction Closing
- Facilitate pricing negotiations and align deal terms between buyers and property owners.
- Assist clients in preparing and signing the Letter of Intent (LOI).
- Coordinate legal due diligence with notaries and monitor transaction timelines.
- Manage the execution of final agreements and assist with remote transactions when required.
Cross-Departmental Collaboration
- Work closely with the Legal team to ensure accurate and timely preparation of the Letter of Intent (LOI) and all related transaction documentation.
- Collaborate with the Property Management Sales and Vacation Rentals teams to facilitate cross-selling opportunities and ensure clients are seamlessly introduced to the company's full range of services.
- Coordinate with the Listings team to stay fully informed about listing details, pricing updates, and the most current market offerings, ensuring accurate and relevant recommendations to clients.
Market Intelligence & Advisory
- Stay informed on Bali real estate trends, pricing, and zoning regulations.
- Provide clients with accurate insights, ROI estimates, and risk factors to support decision-making.
- Contribute market feedback to improve internal pricing strategies and sales performance.
Documentation & CRM Oversight
- Maintain accurate and up-to-date records in the CRM system, including client profiles, lead statuses, and deal progress.
- Ensure all transaction documentation is complete and complies with legal requirements.
- Report weekly on individual performance metrics, including lead conversion, viewings, and closed deals.
Qualifications :
Education
- Bachelor's Degree in Real Estate, Business, Marketing, or a related field is preferred but not mandatory.
- Relevant certifications in real estate sales or property law are an advantage.
Experience
- Minimum 2 years of proven sales experience, preferably in real estate, hospitality, or investment advisory.
- Experience with international clients and investment-oriented property sales is highly preferred.
Skills
- Fluent business English (spoken and written) is mandatory; proficiency in Indonesian is highly preferred.
- Strong interpersonal, negotiation, and presentation skills.
- Ability to develop tailored property strategies based on client investment goals.
- High level of professionalism in verbal and written communication.
- Proficiency in using CRM systems, Google Workspace, and online marketing tools.
- Strong organizational skills and ability to manage multiple transactions simultaneously.
- Familiarity with legal and transactional processes for leasehold and freehold acquisitions in Bali.
Attributes
- Results-driven with a proactive and consultative mindset.
- Detail-oriented, especially in handling contracts and compliance-related documentation.
- Comfortable working independently and as part of a cross-functional team.
- High sense of responsibility, integrity, and client service orientation.
- Flexible and available to meet clients outside standard office hours, including weekends.
- Own transportation and valid driver's license required.
