Quality & Risk Department Head

Are you passionate about healthcare quality, patient safety, and continuous improvement

Join Siloam Hospitals and take a key role in driving a culture of quality, safety, compliance, and continuous improvement across the Hospital.

What You'll Do:

• Lead and develop the Quality Improvement & Patient Safety (PMKP) team, including strategies, policies, procedures, and programs.
• Collaborate with Department and Division Heads to establish quality priorities, indicators, improvement programs, and follow-up actions.
• Oversee quality indicators, data analysis, validation, reporting, and monitoring across Hospital units.
• Monitor the implementation of PMKP programs and promote effective communication of quality and patient safety initiatives across the Hospital.
• Serve as a Subject Matter Expert (SME) for quality systems, data flow, reporting, document control, and quality processes.
• Ensure effective document management and quality assurance in accordance with applicable standards.
• Lead the reporting, verification, investigation, and root-cause analysis of patient safety incidents.
• Conduct process reviews and audits to ensure compliance with SOPs, service standards, regulations, and accreditation requirements.
• Partner with Human Capital to develop and deliver Quality Improvement & Patient Safety training for employees.
• Work closely with the Hospital Director to prepare and present PMKP program reports and improvement plans.

What We're Looking For:

• Bachelor's or Master's Degree in Medicine, Nursing, or a related field.
• 8–10 years of experience in a hospital setting as a doctor, nurse, ancillary, or other clinical service professional.
• Minimum 5 years of managerial experience in a relevant field is preferred.
• Strong understanding of risk management, patient safety, incident investigation, and mitigation strategies.
• Knowledge of quality improvement methodologies, such as Six Sigma or Lean, as well as quality measurement and reporting.
• In-depth knowledge of healthcare regulations, accreditation standards, and compliance requirements.