Quality Lead

Company Description PT. Neotek Inovasi Global is a global provider of petroleum services, specialized training, consulting, equipment inspection, and industrial supplies. With nearly a decade of experience across oil and gas, construction, medical, and other sectors, the company delivers reliable solutions tailored to diverse operational needs. Neotek's expert team focuses on improving efficiency through targeted oil field and industrial training, robust supply chain management, and thorough equipment inspection. The organization is committed to quality and innovation, building strong partnerships with businesses of all sizes. Team members join a culture that values excellence, growth, and collaboration in every project.

Role Description

We are seeking an experienced Quality Leader to drive excellence in people development, training quality, service delivery, operational performance, and regulatory compliance across our commercial training and petroleum services business.

Key Responsibilities

• Instructor Quality: Evaluate instructor competency, teaching effectiveness, classroom performance, and professional development.
• Training Quality: Review and improve course materials, presentations, manuals, assessments, learning outcomes, and training delivery.
• Quality Assurance & Control: Establish QMS, SOPs, KPIs, internal audits, inspections, and corrective actions.
• Training Operations: Ensure assessment integrity, accurate records, effective certification processes, and suitable training facilities and equipment.
• People Development: Establish competency frameworks, performance evaluations, and continuous improvement programs.
• Compliance: Maintain relevant standards, including ISO 9001, ISO 21001, ISO 27001, and ISO 27701, as applicable, alongside relevant IWCF, IADC, and OPITO requirements.
• Risk Management: Strengthen data privacy, cybersecurity, document control, and operational compliance.

Requirements

• Bachelor's degree in Engineering, Education, Quality Management, or a related field.
• Minimum 8 years of relevant professional experience.
• Proven experience in quality management, instructor evaluation, training development, and QMS implementation.
• Strong knowledge of ISO standards, auditing, and continuous improvement.
• Oil and gas, technical training, or industrial services experience preferred.
• Relevant Lead Auditor or quality certifications are an advantage.

Ideal Candidate

A hands-on leader who can develop people, raise instructor and training standards, strengthen quality controls, and establish a company-wide culture of excellence.