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Shopee

Quality Control Support (SPX) (Contract)

Shopee
Indonesia
Fresher
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  • Posted 17 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Job Description:

  • Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
  • Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
  • Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
  • Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
  • Provide daily operational support, ensuring processes stay on track and service goals are met.

Requirements:

  • Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome)
  • Proficiency in Microsoft Office Excel knowledge is a plus
  • Good attitude, logical thinking and strong analytical and problem solving skills.
  • Ability to adapt and thrive in fast-pace dynamic environment.
  • Excellent communication and teamwork abilities.
  • Availability to work in the office 5 days a week and 1 day from home

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 113994919

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Last Updated: 27-02-2026 07:15:06 PM
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