Search by job, company or skills

Shopee

Quality Control Support (SPX) (Contract)

Fresher

This job is no longer accepting applications

new job description bg glownew job description bg glownew job description bg svg
  • Posted a month ago

Job Description

Job Description:

  • Assist the hub team in addressing seller-related issues, resolving challenges quickly to ensure a seamless experience for sellers.
  • Oversee pickup operations, manage escalations, and ensure smooth and efficient service delivery.
  • Investigate missed pickups, identify root causes, and implement improvements to prevent future issues.
  • Collaborate with the hub team to resolve stuck orders and maintain efficient order flow.
  • Provide daily operational support, ensuring processes stay on track and service goals are met.

Requirements:

  • Bachelor's degree or above, no specific field required. (Fresh Graduates is welcome)
  • Proficiency in Microsoft Office Excel knowledge is a plus
  • Good attitude, logical thinking and strong analytical and problem solving skills.
  • Ability to adapt and thrive in fast-pace dynamic environment.
  • Excellent communication and teamwork abilities.
  • Availability to work in the office 5 days a week and 1 day from home

More Info

Job Type:
Employment Type:

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 113994919