Quality Assurance (QA) Senior Specialist

Join our team as a QA Senior Specialist! We are seeking a compliance professional with a proven track record in ISO, SLHS, BPOM, and Halal standards. Ideally, you come from an F&B retail or Hospitality background and possess excellent English communication skills. This role involves heavy travelling across Indonesia for store operations audit and meet public health offices for certification purpose .

Ideal Candidate Profile:

• Bachelor's degree in Food Technology, Food Science, or a related discipline.
• Minimum 2–3 years QA documentation experience in F&B retail or Hospitality sector, with proven experience driving and securing SLHS, ISO and BPOM (Halal) in food will be advantageous. At least total of 4 years of total working experience in quality assurance, food safety, or regulatory compliance.
• Strong hands-on experience with SLHS and ISO 9001, including documentation and system maintenance.
• Proven experience handling BPOM, Halal certification, and other food regulatory compliance requirements.
• Experience conducting audits, both internal quality audit and external vendor audits.
• Prior involvement in training development and regulatory implementation is highly preferred.
• English communication skills (spoken and written) preferred.
• Willing and able to travel extensively (around 50%+ of the time) across Indonesia to handle store, vendors, or suppliers audit.
• Comfortable working independently during site visits which include overnight travel.
• Highly adaptable, proactive, and demonstrates a can-do attitude.
• Detail-oriented with strong problem-solving skills.

Job Role:

• Implement, maintain, and continuously improve ISO 9001 systems, including document control and compliance monitoring.
• Ensure compliance with local food regulatory requirements, including SLHS, BPOM, Halal certification, and other applicable regulations.
• Support regulatory submissions, renewals, and inspections related to food safety and compliance.
• Conduct store audits and supplier audits to ensure compliance with quality, food safety, and regulatory standards.
• Work closely with QC and Store Operations teams to address non-conformities and ensure corrective actions are implemented effectively.
• Support high-volume store audits due to the number of outlets and operational complexity.
• Develop and deliver training materials related to Halal, BPOM, ISO, and other regulatory requirements.
• Ensure Operations Store teams understand and correctly implement regulatory and quality standards.
• Actively support implementation of new or updated regulatory requirements across stores and suppliers.
• Collaborate with Operations, Procurement, QC, and external vendors to ensure compliance throughout the supply chain.

More about Kenangan Brands:

• Kopi Kenangan, a much loved coffee chain store with more than 110 outlets across Indonesia;
• Kenangan Coffee Malaysia with more than 160 coffee chain stores;
• Kenangan Coffee Singapore with 10 stores;
• Kenangan Coffee India launched in April 2025, 6 stores with aggressive growth plan;
• Kenangan Coffee can also be found in Australia and the Philippines; and
• Kopi Kenangan Hanya Untukmu, our Ready-To-Drink FMCG subsidiary.

Interested candidates, please send updated resumes preferably with a recent photo to: [Confidential Information]