PT Astari Niagara is Indonesia's first and largest wood picture frame manufacturer, known for delivering high-quality finished products to international and domestic customers and retailers. With over 40 years of experience, the company takes pride in prioritizing product excellence, innovation, and continuous improvement. Astari Niagara consistently upholds a reputation for crafting premium products and providing exceptional service, ensuring customer satisfaction worldwide.
Your Key Mission
As our QA Manager, you will lead the Quality Assurance & Quality Control function from end to end, ensuring all products, systems, processes, and standards meet both company and international buyer requirements.
You will play a strategic role in preventing defects proactively, driving process improvement initiatives, and ensuring all products are delivered with the highest quality standards and on-time performance.
What You'll Do
- Lead and manage QA/QC operations from incoming material inspection, inline process control, to final inspection activities.
- Ensure all approval standards, inspection references, and measuring instruments are valid, complete, calibrated, and ready for operational use.
- Develop proactive quality control systems to minimize waste, defects, and customer claims.
- Drive continuous improvement initiatives through Lean Manufacturing, Six Sigma, Root Cause Analysis, CAPA, and waste elimination programs.
- Ensure compliance with buyer standards and shipment requirements to achieve customer satisfaction.
- Collaborate closely with Production, Engineering, Supply Chain, and related departments to prevent recurring defects and improve manufacturing processes.
- Coordinate quality support for new product introductions to ensure smooth production launches.
- Lead internal and external audit preparation activities to achieve company quality targets.
- Develop and strengthen QA/QC team competency aligned with company culture and operational excellence.
- Monitor departmental KPI achievement and provide regular performance analysis to management.
- Foster a culture of resilience, adaptability, synergy, trustworthiness, and innovation across the organization.
- Manage and control QA/QC operational costs within approved budget targets.
- Recommend process improvements, investment opportunities, and efficiency enhancement initiatives.
What You Bring
- Bachelor's Degree in Engineering, Industrial Engineering, Manufacturing, Wood Technology, or related field.
- Minimum 5–8 years of experience in QA/QC within manufacturing industries, preferably woodframe, furniture, building materials, or export-oriented manufacturing.
- Minimum 3 years in managerial or leadership role.
- Strong understanding of Quality Management Systems (QMS), process control, inspection systems, and international manufacturing standards.
- Certified in Final Inspection from USA Buyer.
- Certified Green Belt or Black Belt Six Sigma is highly preferred.
- Experienced in handling customer complaints, audits, corrective actions, and supplier quality management.
- Strong analytical thinking, leadership, communication, and problem-solving skills.
- Fluent in English, both written and spoken.
- Able to work effectively in a dynamic multinational environment.
Why Join Us
Join a multinational manufacturing company where your ideas, leadership, and expertise will create real impact. Here, you will have the opportunity to lead meaningful improvements, collaborate with global stakeholders, and grow your career in an environment that values both people and performance.
