Role Overview
As a Quality Assurance Manager, you will lead the planning, implementation, and continuous improvement of quality assurance systems at the plant/site level. This role is responsible for ensuring that manufacturing processes, products, food safety standards, and environmental management practices consistently comply with The Coca-Cola Company (TCCC) requirements and industry regulations. You will play a critical role in maintaining operational excellence, product quality, regulatory compliance, and uninterrupted production performance.
Key Responsibilities
- Ensure effective implementation and compliance of Quality Assurance and Quality Management Systems in accordance with TCCC standards.
- Drive the implementation of Good Manufacturing Practices (GMP), food safety programs, and quality standards across all operations.
- Monitor production processes and product quality to ensure adherence to established specifications, procedures, and quality requirements.
- Analyze quality performance data, identify improvement opportunities, and lead corrective and preventive actions.
- Oversee waste management initiatives and environmental compliance programs within the facility.
- Ensure effective pest control programs are implemented and maintained throughout the production environment.
- Lead the implementation and compliance of Environmental Management Systems in line with TCCC requirements.
- Monitor and optimize water and energy usage to support sustainability and operational efficiency objectives.
- Collaborate with cross-functional teams to drive continuous improvement and maintain high standards of operational excellence.
Key Skills & Competencies
- Digital Literacy and Technology Adoption
- Regulatory Compliance Management
- Cost Management and Optimization
- Manufacturing Operations and Process Management
- Quality Assurance and Quality Management Systems
- Environmental Management Systems
- Food Safety Management
- Good Manufacturing Practices (GMP)
- Continuous Improvement and Problem Solving
- Leadership and Team Development
Key Stakeholders
Internal
- Supply Chain (Planning, Logistics, Production, and Maintenance)
- Commercial Team
- People & Culture (HR)
External
- The Coca-Cola Company (TCCC)
- Suppliers and Vendors
- External Auditors
- External Laboratories
Qualifications
- Bachelor's degree in Chemistry, Microbiology, Chemical Engineering, Food Technology, or a related discipline, with a minimum GPA of 3.0.
- Minimum 5–8 years of experience in manufacturing, quality assurance, or quality management within a production environment.
- At least 3 years of experience leading and developing Quality teams.
- Strong knowledge of Lean Manufacturing principles; Green Belt certification is preferred.
- Solid understanding of Food Safety systems and their practical implementation.
- Experience within the Food and Beverage industry is highly preferred.
- Strong analytical, leadership, and communication skills.
- Professional proficiency in English, both written and verbal.
