Quality and Continuous Improvement Manager

• Lead and implement quality strategy aligned with the quality management system, policy, and local objectives, ensuring leadership commitment, effective communication, and continuous improvement.
• Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience, resolving cases with root cause analysis, and promoting zero-defect vision.
• Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions, while removing roadblocks and fostering innovation across local units.
• Act as process owner and partner with local functions to embed voice-of-the-customer, oversee systems and tools, and ensure efficiency, cost management, and sustainable organizational performance.

• University degree in a technical discipline such as engineering or quality management.
• At least 5 years of professional experience in quality or operations.
• Proven background in process management and quality assurance within a global engineering environment (manufacturing experience is an advantage).
• Solid knowledge of quality management standards, including ISO 9001.
• Excellent communication skills results-oriented, fast execution, open-minded, and attentive listener.
• Strong analytical abilities with keen attention to detail.
• Fluency in English, both written and spoken.

The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs.

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