QA Assistant Manager (F&B)
QA Assistant Manager (F&B)
pt. erajaya swasembada, tbk.- Posted 9 hours ago
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Job Description
- Ensure consistent implementation of quality, food safety, hygiene, and sanitation standards across all outlets.
- Conduct regular quality and food safety audits across restaurants, kitchens, warehouses, and operational areas.
- Monitor compliance with SOPs, GMP, HACCP, food safety, and company quality standards.
- Monitor the quality of raw materials, food preparation, cooking processes, and finished products.
- Ensure consistency of taste, presentation, portion, temperature, and product quality.
- Investigate quality issues and customer complaints and conduct root cause analysis.
- Develop and monitor Corrective and Preventive Actions (CAPA) for audit findings and quality issues.
- Prepare QA reports, audit reports, and improvement plans for management.
- Conduct training and coaching for outlet and kitchen teams regarding food safety, hygiene, sanitation, and quality standards.
- Collaborate with Operations, Kitchen, Procurement, Warehouse, R&D, and Suppliers to resolve quality-related issues.
- Monitor and evaluate supplier quality and raw material compliance.
- Ensure proper maintenance and documentation of quality records and reports.
- Assist the QA Manager in developing and improving SOPs, quality standards, and food safety procedures.
- Support internal and external audits, inspections, and certification processes.
- Identify potential food safety and quality risks and ensure appropriate preventive and corrective actions are implemented.
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Key Skills
Corrective and Preventive Actions (CAPA)
quality standards
training and coaching
quality records
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