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QA & Product Operations Specialist

QA & Product Operations Specialist

Shopee
Fresher
Not Disclosed
  • Posted 5 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Serve as a key driver for two main functional areas: Performance Testing and Standard Operating Procedures (SOPs).
  • Develop, implement, and continuously update SOPs for testing workflows to ensure consistency, quality, and best practices across the team.
  • Collaborate with developers, product managers, and stakeholders to define performance metrics.
  • Configure test environments to mimic production setups, ensuring that all necessary hardware, software, and network configurations are in place.
  • Conduct comprehensive performance tests, including load testing, stress testing, endurance testing, and spike testing.
  • Use various automated and manual tools to simulate user activity and load.
  • Analyze test results to identify performance bottlenecks and issues, comparing actual performance against expected benchmarks.
  • Document test findings and create detailed performance reports in alignment with established SOPs.
  • Provide actionable insights and recommendations for performance improvements.
  • Communicate results effectively to development teams and stakeholders.
  • Investigate, identify, and report bugs discovered in testing flows.
  • Conduct ad-hoc tests and support other tasks related to team goals.

Requirements:

  • Bachelor's degree or higher, preferably in IT, Computer Science, or a related field.
  • Proven ability to document processes and maintain structured SOPs.
  • Proficient in English to facilitate cross-border communications and collaborations.
  • Proficient with Microsoft Excel familiarity with SQL is a plus.
  • Strong analytical, problem-solving, and logical thinking skills.
  • Self-motivated, comfortable with ambiguity, and adaptable to changes in a fast-paced environment.
  • Strong sense of ownership, excellent team spirit, and a highly detail-oriented approach.

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Indonesia
Skills:
Performance Testing, Microsoft Excel, Sql