QA & Product Operations Specialist
Job Description
Job Description:
- Serve as a key driver for two main functional areas: Performance Testing and Standard Operating Procedures (SOPs).
- Develop, implement, and continuously update SOPs for testing workflows to ensure consistency, quality, and best practices across the team.
- Collaborate with developers, product managers, and stakeholders to define performance metrics.
- Configure test environments to mimic production setups, ensuring that all necessary hardware, software, and network configurations are in place.
- Conduct comprehensive performance tests, including load testing, stress testing, endurance testing, and spike testing.
- Use various automated and manual tools to simulate user activity and load.
- Analyze test results to identify performance bottlenecks and issues, comparing actual performance against expected benchmarks.
- Document test findings and create detailed performance reports in alignment with established SOPs.
- Provide actionable insights and recommendations for performance improvements.
- Communicate results effectively to development teams and stakeholders.
- Investigate, identify, and report bugs discovered in testing flows.
- Conduct ad-hoc tests and support other tasks related to team goals.
Requirements:
- Bachelor's degree or higher, preferably in IT, Computer Science, or a related field.
- Proven ability to document processes and maintain structured SOPs.
- Proficient in English to facilitate cross-border communications and collaborations.
- Proficient with Microsoft Excel familiarity with SQL is a plus.
- Strong analytical, problem-solving, and logical thinking skills.
- Self-motivated, comfortable with ambiguity, and adaptable to changes in a fast-paced environment.
- Strong sense of ownership, excellent team spirit, and a highly detail-oriented approach.
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