The Promoter Manager is responsible for managing promoter agencies and team leaders to develop and execute a nationwide demand generation strategy that aligns with company's sales goals. This position combines strategic oversight with hands-on execution, ensuring that promoter initiatives effectively drive customer engagement and sales growth. You will set and review performance targets, assess promoter effectiveness, and collaborate with cross-functional teams to create integrated plans for launches of new partners and stores that require promoters. This role requires a dynamic leader who embodies company values and is dedicated to fostering a high-performing sales team.
This position will report to the Head of Commercial and you will have a huge opportunity to build the local commercial team environment. You will use your strong company product and commercial expertise to accelerate company's growth.
Responsibilities
- Oversee relationships with promoter agencies, ensuring they adhere to company's brand values and operational standards. Provide guidance and support to agency partners to enhance their effectiveness in executing campaigns;
- Develop and implement effective promoter deployment strategic plans, forecasts, and goals to achieve targeted revenue growth and market penetration in the assigned region with minimal risk; conduct weekly reviews of these targets to assess progress, identify challenges, and adjust strategies as necessary to ensure alignment with sales goals;
- Work closely with marketing leaders, finance, and sales teams to create integrated marketing plans and budgets. Ensure that all marketing initiatives are aligned with overall business objectives and supported by adequate resources;
- Provide regular reports on the performance of promoter initiatives, including ROI analysis, campaign effectiveness, and recommendations for future improvements. Present findings to senior management and stakeholders; and Work with the fraud team to train and curb fraud in stores to ensure healthy and steady growth levels.
Requirements
- MUST HAVE strong commercial acumen with a proven 5+ years track record of closing, managing, and growing promoter agencies that are capable of providing 500+ Promoters/Brand Ambassador/Sales Rep/Sales associate - it's a plus if you are from financial institutions;
- Professional experience leading a field & training team and reporting to the executive team with a data-driven approach;
- Exceptional communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels in English and Indonesian;
- Willing to work on-site in Jakarta;
- Comfortable working on Google Suite (Sheet, Docs, Slides, etc.), CRM (Zoho & Zendesk), communication (Slack), data analytics, and project management tools (Hex and Jira);
- Bachelor's degree or equivalent;
- Interested in growing your career as a sales professional and manager;
- Must be detail-oriented and process-oriented, and have experience working with robust SLAs; and
Previous technical experience is a plus.
