Partake in definition and execution of high-impact strategic projects across various operations-related verticals and workstreams, including Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud
Define clear project objectives, manage project progress and achieve goals in a timely manner
Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations
Design and implement reporting processes based on identified business requirements and collected data
Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy
Utilise strong analytical skills and a hands-on, pragmatic approach to deliver measurable results
Requirements:
Bachelor's Degree, with min 1 year of experience in consulting, in-house strategy roles, or e-Commerce preferred
Basic application knowledge of SQL is required
Ability to apply analytical thinking towards business problems
Experience in working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
Excellent stakeholder management skills to manage senior and cross-functional stakeholders
Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders
Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner
