Support the end-to-end development of chatbot features by contributing to idea generation, prioritization, and product analysis, while helping track post-launch performance through data insights.
Assist in conducting market and competitor research to uncover trends and opportunities that inform product strategy and planning.
Collaborate with cross-functional teams-including product managers, engineers, designers, and analysts-to ensure smooth project execution and clear communication.
Work with data science and engineering teams to explore the use of LLM and AI models for improving chatbot interactions, recommendations, and user targeting.
Requirements:
Currently pursuing Bachelor's degree in Business Analytics, Computer Science, Information System, Mathematics or equivalent
Comfortable working with data using SQL or other analytical tools.
Strong ownership, bias towards actions, get things done independently
Analytical and quantitative reasoning
Good critical thinking and data-based decision-making skills
Adaptable and open minded, able to thrive in dynamic environments
Experience in using data science and machine learning to solve problems is preferred
Prior product management experience or domain knowledge in one or more of the following areas is preferred: Chatbot technology, recommendation