Product Management (Search, Recommendation and Content) - Sea Labs

1-3 years
16 days ago
Job Description

Job Description:

  • Work with cross functional teams to develop and improve structured policy, community guidelines in accordance with platform ecosystem and user tastes
  • Collaborate with local teams to improve the quality of policy understanding and operation
  • Develop and streamline operational processes to drive productivity improvements in moderation team management ranging from Quality Control, Quality Assurance, and Training, etc
  • Involved in day to day basis of policy enforcement by understanding local culture, context, and legal environment and proactively update with latest policy trends
  • Work closely with product, R&D, operational team to ensure policy is applicable to different product scenarios.


  • 1-3 years of demonstrated experience in making and operating of community policy in a content oriented context
  • Experience in data processing using Ms. Excel is required. Python or Structured Query Language coding experience will be an advantage
  • Passionate about design operational processes and systems especially in trust & safety
  • Self-motivated and willing to learn
  • Ability to work in a dynamic and agile environment
  • Strong communication skills and well-versed in English (spoken and written)
  • Proficiency in Bahasa Indonesia (required) or Mandarin (optional) to facilitate cross-border collaborations and communications.

Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.