Product Management (S&R&A&C - Regional Trust & Safety) - Sea Labs

Shopee

Indonesia

1-3 Years

This job is no longer accepting applications

Posted a month ago

Job Description

Job Description:

Work with cross functional teams to develop and improve structured policy, community guidelines in accordance with platform ecosystem and user tastes
Collaborate with local teams to improve the quality of policy understanding and operation
Develop and streamline operational processes to drive productivity improvements in moderation team management ranging from Quality Control, Quality Assurance, and Training, etc
Involved in day to day basis of policy enforcement, operational work such as case study, risk analysis, by understanding local culture, context, and legal environment and proactively update with latest trends regarding aforementioned areas
Work closely with product, R&D, operational team to ensure policy is applicable to different product scenarios.

Requirements:

1-3 years of demonstrated experience in making and operating of community policy in a content oriented context
Experience in data processing using Ms. Excel is required. Python or Structured Query Language coding experience will be an advantage
Passionate about design operational processes and systems especially in trust & safety
Self-motivated and willing to learn
Ability to work in a dynamic and agile environment
Strong communication skills and well-versed in English (spoken and written)
Proficiency in Bahasa Indonesia (required) or Mandarin (optional) to facilitate cross-border collaborations and communications.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 147633549

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