Product Management Intern (S&R&A&C) - Sea Labs

Shopee

Indonesia

0-2 Years

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Posted 25 months ago
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Job Description

Job Description:

Collaborate with a cross-functional team of business leads, product managers, engineers, and operation teams to identify problems, opportunities, and solutions.
Ensure the operational aspects of the feature development with the local team to support the timeliness of the deliverables of the features.
Ensure smooth communication for new feature development & localization to local teams, includinging conducting A/B testing and troubleshooting.
Drive the enhancement of the overall feature performance and user experience to achieve higher impact with developers and product managers.
Manage bugs and errors reported by customers, including prioritizing, investigating, coordinating resolution, and effectively communicating with relevant teams.
Maintain an exhaustive and up-to-date record of reported issues, their status, resolution progress, and post-resolution analysis.
Perform a thorough root cause analysis of errors and problems to identify underlying issues and help prevent future occurrences.

Requirements:

Final Year Student or Recent Graduate with Information System, Computer Science, Business, or equivalent relevant experience.
Strong communication skills and well-versed in English (spoken and written) to facilitate cross-border collaborations and communications.
Strong interests in AI and chatbot.
Solid analytical, critical thinking, and problem-solving skills. Proficiency in SQL for data analysis and reporting is a plus.
Excellent stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds.
Strong execution skills, attention to detail, ability to innovate and optimise business processes.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 78203355

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