Process Improvement, SPX Express

5-7 years
16 days ago
Job Description

Job Description:

  • Develop Operational Excellence strategy and implementation plan in line with company's objectives
  • Drives Continuous Improvement initiatives implementation which leads to Service-Level Agreement (SLA) improvements, quality improvements, productivity gain and cost reduction
  • Accountable for maintaining and developing Operation System (i.e Financial Management Service) to support operations
  • Experience in managing Operation Performance in terms of visibility and data readiness to support operation improvement and decision making
  • Ensure regular Operation Quality Assessment are done and to work with Operation to improve the quality
  • Ensure Standard Operation Procedure (SOP) and Work Instruction for operations are available and updated according to the latest process change


  • Minimum Bachelor's degree from any major
  • Minimum 5 years of experience in Express/Logistics Company as an Operation Excellence Manager
  • Prior experience and familiar with Process Improvement (LEAN, Six Sigma Black Belt preferred), Project Management, and Financial analysis
  • Excellent in problem-solving and analytical skills
  • Good communication skills (written and verbal)
  • Expert Facilitator and able to manage all stakeholders
  • Lead by example and hands-on leadership style who can implement operation solution in the floor
  • Understand and having experiences on Implementing and Improving Transport / Freight Management System (TMS/FMS)
  • Willing to be placed in North Jakarta and travel to other regions

Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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