Process Improvement (Middle Mile) - SPX Express

5-7 years
22 days ago
Job Description

Job Description:

  • Develop Operation Excellence strategy and implementation plan inline with company's objectives
  • Drives Continuous Improvement initiatives implementation which leads to SLA improvements, quality improvements, productivity gain and cost reduction
  • Accountable for maintaining and developing Operation System (i.e FMS) to support operations
  • Accountable for Operation Performance Management in terms of visibility and data readiness to support operation improvement and decision making
  • Ensure regular Operation Quality Assessment are done and to work with Operation to improve the quality
  • Ensure SOP and WI for operations are available and updated according to the latest process change


  • At least has 5 years of experiences in Express Company/Logistics Company as an Operation Excellence Manager
  • At least a Bachelor degree from any major
  • Understand and having experiences on Process Improvement (LEAN, Six Sigma Black Belt preferred), Project Management, Financial analysis
  • Excellent in problem-solving and analytical skills (Kaizen & Lean skills are preferred)
  • Good communication skills (written and verbal)
  • Expert Facilitator and able to manage all stakeholders
  • Lead by example (hands-on) leadership style who can show operation solution in the floor
  • Understand and having experiences on Implementing & Improving Transport / Freight Management System (TMS/FMS)
  • Placement at North Jakarta and Willing to travel

Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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