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Process Improvement & Operations Excellence

  • Posted 19 hours ago
  • Be among the first 10 applicants

Job Description

Responsibilities

  • Monitor daily system operations and proactively raise any issues that arise.
  • Support issue handling, troubleshooting, and coordination with Tech or Ops.
  • Conduct field visits and deliver user training (including out-of-town training).
  • Assist in implementing new features, processes, or workflows.
  • Prepare and update SOPs and supporting documentation.
  • Perform data checks and light RCA for recurring issues.

Requirements

  • Min Diploma (D3) or Bachelor's in IT, Information Systems, Logistics, or related field.
  • 1–2 years of experience in IT support or warehouse operations.
  • Strong Excel skills (VLOOKUP, SUMIF, Pivot).
  • Strong problem-solving and communication skills.
  • Strong operational understanding and willingness to learn systems quickly.
  • Good communication skills and the ability to conduct training.
  • Able to work onsite and adapt to dynamic warehouse environments.

More Info

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About Company

Job ID: 152057677

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