Presales

Position Overview

The Presales Specialist plays a critical role in supporting the sales team by providing technical expertise, product demonstrations, and solution design to prospective customers. As a key member of Faspay, the Presales Specialist bridges the gap between the technical capabilities of our solutions and the business needs of potential customers, ensuring a seamless and compelling client experience throughout the sales process.

Key Responsibilities

Technical Consultation: Collaborate with the sales team to understand prospect requirements and tailor payment gateway solutions that address their technical, operational and business needs.

Product Demonstrations: Deliver engaging product demonstrations and presentations to prospective clients, showcasing the features, benefits, and value of payment gateway services.

Solution Design: Analyse prospect requirements and design customized payment integration solutions, including APIs, SDKs, and platform capabilities.

Proof of Concept (PoC): Develop and lead PoC projects, guiding clients through trial implementations to validate solution fit and performance into prospect's environment.

Stakeholder Engagement: Act as a technical liaison between clients, internal teams (such as product, engineering, finance operation, IT operation and support), and third-party vendors to ensure successful solution delivery.

Competitive Intelligence: Stay updated on industry trends, competitive landscape, and emerging payment technologies to inform solution positioning and product enhancements.

Sales Training and Enablement: Provide training and technical support to internal sales teams and external partners on payment gateway products and integration best practices.

Required Skills and Qualifications

Bachelor's degree in computer science, Information Technology, Business, or a related field.

3+ years of experience in presales, sales engineering, or technical consulting, preferably within the fintech or payment gateway industry.

Strong understanding of payment processing, e-commerce platforms, and digital transaction security.

Hands-on experience with APIs, SDKs, web technologies, and payment integrations.

Excellent communication and presentation skills, with the ability to translate technical concepts to non-technical audiences.

Analytical mindset with strong problem-solving abilities and attention to detail.

Ability to work collaboratively in a fast-paced, client-focused environment.

Familiarity with payment networks, acquiring, and alternative payment methods.