Purpose of The Position:
To support day-to-day HR operations and ensure accurate, timely, and compliant execution of People-related administrative processes. This role is critical in maintaining organized records, supporting employee lifecycle activities, and contributing to a smooth and efficient People Operations function.
Main Job Responsibilities:
- HR Administration & Documentation
- Manage and oversee employment contract renewals, extensions, and related documentation
- Act as the PIC for maintaining HR documentation related to employee agreements, contract renewals, probation assessments, and performance reviews
- Maintain and update physical and digital HR documentation including contracts, policies, employee handbooks, and other essential records
- Support disciplinary documentation and administration
- Provide administrative assistance during internal audits or reviews
- Perform other additional administrative tasks to support HR Operations
- Employee Lifecycle Support
- Assist in onboarding and offboarding processes, including checklist management, calendar coordination, and employee personal file documentation
- Support PIP (Performance Improvement Plan) administration and tracking
- Maintain and track Career Development Plan (CDP) & Learning & Development (L&D) documentation
- Manage scheduling, notifications, and documentation for probation and performance review processes
- Data Management & HR Systems
- Maintain and update employee records in HR systems and master data, ensuring accuracy and confidentiality
- Manage employee master data updates related to employee movements, promotions, and other organizational changes
- Monitor and administer employee presence, absence, leave, and attendance tracking systems
- Collect, organize, and manage HR-related data for reporting or process improvements
- Employee Support & Communication
- Respond to employee inquiries regarding HR administrative matters, especially related to agreements, performance reviews, and related documentation
- Act as a point of contact for internal coordination regarding employee data, assessments, and documentation flow
Requirement & Qualifications:
- Minimum Bachelor's degree (S1) in Human Resources, Psychology, Business Administration, or a related field
- 12 years of relevant experience in HR Operations or Administration preferred; fresh graduates with strong internship experience are welcome to apply
- Detail-oriented with excellent organizational and time management skills
- High level of integrity and ability to handle confidential and sensitive information with professionalism
- Good understanding of basic HR functions
- Proficient in Google Workspace (Docs, Sheets, Drive, Calendar, etc.); familiarity with HRIS or other administrative tools is a plus
- Able to work with formulas such as VLOOKUP, HLOOKUP, IF, Pivot Tables, and other data functions in Google Sheets / Microsoft Excel
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments
- Able to work independently and as part of a team in a dynamic, fast-paced environment
- Proficient in written and spoken English for internal communication and documentation
