About Rukita
Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.
About the Role
We are looking for a Senior People Operations role to lead and oversee end-to-end People Operations across the organization. This role is responsible for ensuring seamless employee lifecycle management, operational excellence, and scalable people processes that support business growth.
The ideal candidate is a strategic thinker with a strong execution mindset—someone who can build frameworks and policies while remaining hands-on in day-to-day operations. This role will partner closely with business leaders to ensure our people practices are efficient, compliant, and aligned with organizational priorities.
Key Responsibilities:
1. People Operations Strategy & Organizational Support
- Define and lead the overall People Operations strategy aligned with business objectives and organizational priorities.
- Develop and improve HR policies, processes, and frameworks to support a growing and dynamic organization.
- Partner with leaders across functions to understand workforce needs and translate them into actionable people initiatives.
- Drive operational excellence and continuous improvement across all People Operations processes.
- Utilize people data and insights to support management decision-making and identify opportunities for improvement.
2. Employee Lifecycle Management
- Oversee end-to-end employee lifecycle processes including recruitment coordination, onboarding, employee movements, and offboarding.
- Ensure all employee documentation, contracts, and records are accurate, complete, and compliant.
- Partner with hiring managers to ensure timely workforce fulfillment across both corporate and operational functions.
- Ensure a seamless and positive employee experience throughout the employee journey.
3. Recruitment & Workforce Fulfillment
- Own end-to-end recruitment
- Build scalable sourcing strategies
- Ensure fast turnaround time and consistent fulfillment of manpower needs.
- Monitor recruitment funnel metrics and continuously optimize conversion rates.
4. People Operations & Administration
- Oversee all HR operational processes including:
- Contracts and documentation
- Attendance and payroll coordination
- Compliance with labor regulations
- Disciplinary processes
- Ensure processes are efficient, accurate, and scalable across multiple locations.
- Maintain strong governance to minimize operational and compliance risks.
5. Onboarding, Training & Readiness
- Ensure onboarding programs are practical, structured, and operationally relevant.
- Collaborate with Operations to ensure training aligns with real field requirements.
Requirements
- 8-10+ years of Leadership experience in People Operations / HR Operations / Workforce Management.
- Proven experience handling blue-collar / field workforce (e.g., cleaning service, security, technician, logistics, etc.).
- Strong experience in high-volume recruitment and workforce scaling.
- Experience working in lean teams or fast-paced environments is highly preferred.
- Experience managing both strategy and execution in a fast-paced environment.
- Strong execution mindset with ability to operate hands-on when needed.
- High ownership, adaptability, and problem-solving capability, willing to step in and get things done.
