PDCA & Business Process Analyst

Job Description:

• Conduct As-Is process mapping and analysis to understand existing workflows, activities, responsibilities, controls, and interdependencies.
• Develop To-Be process designs and recommend practical improvements to enhance effectiveness, efficiency, and process clarity.
• Analyze and review business processes to identify process gaps, bottlenecks, duplication, and inefficiencies, translating findings into actionable improvement recommendations.
• Develop, review, and update SOPs, Work Instructions, RACI matrices, and other process governance documents to ensure alignment with operational conditions and corporate governance standards.
• Drive Business Process Improvement initiatives through simplification, standardization, integration, and digitalization of processes to enhance organizational effectiveness and efficiency.
• Support process walkthroughs, validation, and implementation of improvements in coordination with Business Units and Subsidiaries, including monitoring of follow-up actions.
• Identify, assess, and monitor business risks, while supporting the development and implementation of risk management frameworks and mitigation plans.
• Prepare analysis reports and provide actionable insights and recommendations to management and relevant stakeholders.
• Collaborate with cross-functional stakeholders to ensure alignment, effective execution of process improvement initiatives, and achievement of corporate objectives.

Requirements:

• Bachelor's degree in in Business Management, Industrial Engineering, Business Administration, , or related disciplines.; Master's degree is a plus.
• Minimum 3–5 years of experience in Business Process Improvement, Business Process Management, Management Consulting, or a similar function.
• Proven experience in business process mapping, process analysis, SOP development, and process improvement.
• Strong business acumen with excellent research, analytical and problem-solving skills.
• Great communication, coordination, and stakeholder management skills; must be fluent in English and Bahasa Indonesia.
• Experience with process mapping tools such as Microsoft Visio, Bizagi, Draw,io, or similar tools is an advantage.
• Willing to travel frequently to any subsidiary locations as required