At AIA weve started an exciting movement to create a healthier, more sustainable future for everyone.
Its about finding new ways to not only better people&aposs lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you Then read on.
About The Role
AIA is currently seeking for Finance Operations - Payment and Bank Relation professional who will be responsible for managing financial operations, especially related to payment transaction, ensuring the accuracy of payment transaction, optimize the payment workflows and maintaining strong relationships with banking partners.
Key Responsibilities
Payment Transactions
- Monitor, manage and ensure payment requests are processed smoothly and efficiently.
- Reconcile transactions to ensure accuracy between bank statements and internal records.
- Troubleshoot payment failures, delays or discrepancies and resolve them promptly.
- Monitor transaction fees and recommend cost-saving measures.
- Maintain audit-ready records of all payment activities and bank communications.
Bank Relation
- Act as main liaison with banks or payment providers.
- Negotiate fees, terms and service agreements.
Corporate Credit Card Transaction
- Monitor and manage the corporate credit card request and transactions.
Process Improvement
- Automate payment and integrate banking APIs.
- Collaborate with other relevant internal stakeholder to streamline the payment system.
Regulatory Compliance and Internal Controls
- Ensure treasury and unit-linked activities comply with relevant local and group requirements.
- Develop and enforce internal controls to safeguard cash and financial assets from fraud or mismanagement.
Cross-functional Collaboration
- Work closely with other departments/functions such as Accounting, Finance Operations, Investments, Operations, etc.
Ad-hoc Requests
- Perform other ad-hoc roles & duties as assigned by the supervisor.
Qualifications
- Bachelors degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 4 years of experience in finance operations, payment processing, or related financial roles.
- Strong analytical skills with a keen attention to detail.
- Excellent communication and negotiation skills.
- Proficiency in financial software (SAP) and Microsoft Office Suite (Excel, Word), Microsoft Power BI, and Microsoft Power Automate.
- A problem-solver with a passion for innovation.
- Comfortable working in a dynamic, fast-paced environment.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. 
