Position Purpose
To provide direct support, supervision, and guidance to operators, ensuring packaging processes are executed in a compliant, safe, effective, and efficient manner. As a front-line leader, maintaining a strong leadership presence on the production floor is essential to driving team performance, ensuring commitments are met, and keeping colleagues engaged, focused, and aligned with operational goals.
Primary Duties
- Supervise daily operations to ensure compliance with Quality, Safety, and operational efficiency by:
- Ensuring packaging areas, equipment, and facilities are well-maintained, clean, organized, and safe.
- Ensure production processes meet standard lead times and output targets while optimizing Overall Equipment Effectiveness (OEE) through efficient resource utilization and continuous performance monitoring.
- Verifying critical processes in daily production, including line clearance, cleanliness verification, Lot Start-Up verification, In Process Control, and printing verification (Batch No., Manufacturing Date, Expiry Date, HET).
- Reviewing GMP documentation (e.g., batch records, logbooks) to ensure all activities follow approved procedures and are documented in accordance with Data Integrity and Good Documentation Practices (GDP) principles.
- Ensuring all personnel performing packaging activities are properly trained and qualified.
- Managing the procurement of manufacturing supplies in line with approved budgets.
- Develop and maintain GMP documentation, including:
- Master Batch Record,
- Standard Operating Procedures (SOPs), covering machine operation, cleaning, handling, and related activities in compliance with cGMP and Pfizer Quality Standard.
- Actively participate in:
- Gap assessments, deviation investigations, OOS/OOL/OOT analysis, and product complaints (including rework, complaint handling, and recall).
- Identifying root causes, implementing effective solutions, and preventing recurrence through CAPA execution.
- Ensure delivery of products that meet customer expectations by:
- Maintaining schedule adherence against the production plan.
- Ensing achievement of committed production volumes and targets.
- Support and participate in:
- Environmental, Health & Safety (EHS) programs
- Internal and external audits
- Validation and qualification activities
- Integrated Manufacturing (IMEX) initiatives, including continuous improvement and innovation
- Site-level projects
- Drive team engagement and promote effective communication within the team.
Minimum Requirements
- Bachelor's degree in Pharmacy from a reputable university
- Minimum 3 years of experience in the pharmaceutical industry, particularly in manufacturing or packaging operations
- Strong interpersonal and communication skills
- Demonstrated people management experience
- Proven problem-solving and decision-making abilities
- Proficiency in written and spoken English and local language
- Ability to communicate effectively across departments and with external stakeholders, including regulatory agencies
- Strong organizational and project management skills
- Ability to work collaboratively in a team environment
- Proven ability to manage multiple priorities simultaneously
Preferred Qualifications
- Trained and/or certified in Six Sigma or Lean methodologies, with demonstrated application in process improvement initiatives
- Proficiency in SAP and serialization systems
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Manufacturing