Accounts Receivable (AR) Manager – Order to Cash
Key Responsibilities:
- Lead and oversee the end-to-end Order-to-Cash (O2C) process, ensuring timely billing, collections, cash application, and account reconciliation.
- Manage accounts receivable operations to maintain healthy cash flow and achieve collection targets.
- Monitor customer credit limits and conduct credit risk assessments to minimize bad debt exposure.
- Collaborate closely with Sales, Customer Service, Supply Chain, and Finance teams to resolve billing disputes and improve the O2C process.
- Ensure accurate and timely invoicing, payment allocation, and reconciliation of customer accounts.
- Monitor aging reports, overdue accounts, and collection performance, taking proactive actions to improve DSO (Days Sales Outstanding).
- Develop and implement AR policies, SOPs, and internal controls to strengthen compliance and operational efficiency.
- Lead month-end closing activities related to accounts receivable, including balance sheet reconciliations and AR reporting.
- Support internal and external audits by preparing required documentation and ensuring compliance with accounting standards.
- Identify opportunities for process improvement, automation, and digitalization within the Order-to-Cash function.
- Lead, coach, and develop the AR team to achieve operational excellence and continuous improvement.
Qualifications:
- Bachelor's degree in Accounting, Finance, or a related field.
- Minimum 7 years of experience in Accounts Receivable, Credit Control, or Order-to-Cash, including at least 3 years in a managerial role.
- Strong understanding of the end-to-end Order-to-Cash (O2C) process, including billing, collections, cash application, credit management, and account reconciliation.
- Experience in FMCG, retail, beauty, or consumer goods industries is highly preferred.
- Solid knowledge of Indonesian accounting standards and internal control practices.
- Proven experience managing customer credit risk, collection strategies, and dispute resolution.
- Strong analytical, problem-solving, and stakeholder management skills.
- Proficient in ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics, or similar) and Microsoft Excel.
- Fluent in English, both written and spoken.
- Strong leadership skills with the ability to lead cross-functional collaboration and drive process improvements.
- Able to work in a fast-paced and dynamic environment.
- Willing to work full-time on-site (WFO).
