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BukuWarung

Operations Scale & Planning Lead

8-12 Years
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  • Posted 23 hours ago
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Job Description

Key Responsibilities

Operational Scale Planning

  • Analyze current operational capacity, SLA performance, and throughput
  • Identify operational bottlenecks and potential breaking points
  • Design scalable team structures and realistic headcount plans
  • Build monitoring frameworks to support higher operational volume

Warehouse & Logistics Expansion


  • Design operating models for new warehouse expansion
  • Define staffing structures, reporting lines, and inventory allocation logic
  • Evaluate cost and SLA impact of different logistics and warehouse setups

Data & Monitoring Structure


  • Define key operational metrics and data requirements
  • Work with Data teams to ensure dashboards reflect operational reality
  • Identify operational blind spots and improve monitoring logic

Workflow Governance


  • Assess operational impact of system changes, pilots, or new initiatives
  • Define operational readiness requirements before launches
  • Align workflows across Operations, Product, and Sales teams

Operational Efficiency & Network Evaluation


  • Evaluate logistics and warehouse structures
  • Review cost-per-order and vendor performance
  • Recommend structural improvements to increase efficiency

Process Alignment & Change Management


  • Define new operational processes when workflows change
  • Ensure documentation and SOPs are in place
  • Align teams across Operations and other functions to ensure successful adoption

Requirements


Experience

  • 812 years of experience in operations, business operations, or strategy roles
  • Experience working with warehouse, logistics, or fulfillment networks
  • Exposure to data-driven operational environments
  • Experience planning operational scale, expansion, or network design
  • Strong cross-functional collaboration experience

Preferred Background


  • Experience in scaled startups or tech companies
  • Exposure to operations planning or network operations in large e-commerce environments

Mindset


  • Structured and analytical thinker
  • Practical and grounded in operational realities
  • Comfortable working in less structured environments
  • Able to balance strategic planning with practical execution

More Info

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About Company

Job ID: 145236981