Job Description
1. Assist in onboarding new clients
- Conduct research on new client needs, design operational solutions, and lead business negotiations throughout the process.
- Design product solutions, system integration solutions, fulfillment solutions, after-sales solutions, and settlement solutions to meet client procurement needs.
2.Maintain key client relationships
- Assist clients in improving service efficiency, including sourcing efficiency, supply chain efficiency, and after-sales service efficiency.
- Increase sales volume and service satisfaction for existing clients.
3. Ensure controllable receivables for projects
- Design rational and scientific settlement plans for clients with different credit terms to meet their supply chain finance needs.
- Solve problems encountered by clients in acceptance, warehousing, reconciliation, and invoicing processes.
- Enhance client settlement efficiency, reduce overdue rates, and control accounts receivable risks.
Requirements:
- Deep experience in industrial or general merchandise operations.
- Experience in managing large clients, able to independently handle the entire project settlement process, including post-sales follow-up, billing, invoicing, settlement, and reconciliation.
- Ability to identify clients procurement pain points and propose comprehensive operational solutions in line with Jingdong Industrials current situation.
- Ability to collaborate with various departments to solve unexpected problems and meet demands.
- Thorough understanding of Jingdong Industrials business model and alignment with JD Group's culture and values.
