Operational Specialist (Social Media)

Responsibilities:

• Acquisition and recruitment players via different channels;
• Training and managing Players in Voice Rooms to follow community guidelines;
• Monitor daily voiceroom operations to ensure room quality, content compliance, and active engagement.
• Assist in brainstorming, designing, and executing creative voice-room events and campaign activities.
• Actively engage with core users, room admins, and VIPs to gather user feedback and foster a welcoming community atmosphere.
• Establish long-term connections and maintain customer relationships with high-net-worth VIP users;

Requirements:

• 1+ years of relevant work experience in user operation, client service, business development, sales;
• Proficient in business development and negotiation, strong communication in verbal and written;
• Keen on MOBA game, especially Mobile Legends Bang Bang;
• Results-oriented, capacity to work under pressure;
• Excellent in coordination, empathy, and execution skills, creative, initiative-taking, and able to make quick decisions;

Address: WeWork Sinarmas MSIG Tower

Jl. Jend. Sudirman Kav. 21, Setiabudi, RT.10/RW.1, Karet Setia Budi, Kota Jakarta Selatan, RT.10/RW.1, Kuningan, Karet, Kecamatan Setiabudi, Jakarta, Daerah Khusus Ibukota Jakarta 12930