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Lita Global

Operational Specialist

3-5 Years
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Job Description

Job Responsibilities:

  • Responsible for recruiting new game players from the supply side and managing their subsequent interviews, training, and performance, with a focus on quality and retention;
  • Training and managing Players in Voice Rooms to follow community guidelines;
  • Review contents and create events in Voice Rooms;
  • Manage daily operations for core users, addressing inquiries and resolving issues to enhance user activity and platform engagement through high-quality service.
  • Maintaining good relationships with users on behalf of the company, following up on bugs, and proposing localized product optimization solutions based on local user needs.

Requirement:

  • 3+ years of sales/operations work experience in users hunting and user retentions.
  • Experience in the gaming industry, live streaming, agency/host is preferred.
  • Must be the gamer: PUBG, Mobile Legends: Bang Bang, Free Fire, League of Legends, etc., is preferred.
  • Good understanding of user psychology, excellent execution skills, and strong ability to handle pressure.
  • English speaking is a must, Chinese is the bonus.

Address: WeWork Sinarmas MSIG TowerJl. Jend. Sudirman Kav. 21, Setiabudi, RT.10/RW.1, Karet Setia Budi, Kota Jakarta Selatan, RT.10/RW.1, Kuningan, Karet, Kecamatan Setiabudi, Jakarta, Daerah Khusus Ibukota Jakarta 12930

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About Company

Job ID: 136148613

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