Operation Support

About JD.com

JD.com is a leading global technology-driven e-commerce and supply chain enterprise. With an extensive logistics network and a strong commitment to efficiency, innovation, and sustainability, JD.com continues to redefine the retail experience worldwide. We are expanding our European operations and seeking a strategic and driven Indirect Procurement Manager to strengthen our regional procurement capabilities.

Job Responsibilities

Manage customerrelated processes, including responding to inquiries and ensuring customer satisfaction.

Analyze and interpret operational data using Microsoft Excel to identify trends and actionable insights.

Prepare, organize, and deliver clear, insightful reports based on data analysis.

Support ongoing projects with accuracy, attention to detail, and proactive problemsolving.

Job Requirements

Finalyear undergraduate student or fresh graduate in Business, Management, Data Analytics, STEM, or other quantitativerelated fields.

Fluent in Bahasa Mandarin is a must

Strong proficiency in Microsoft Excel (formulas, VLOOKUP, PivotTables, charts).

Strong analytical, organizational, and time management skills.

Excellent communication and interpersonal skills.

Detailoriented, proactive, selfmotivated, and eager to learn with a cando attitude.