The Operations Supervisor is responsible for supporting the business through the planning, organization, leadership and management of field operations with a strategic mindset and has an overall responsibility for safety, quality, and financial health of the operation. This includes managing risk, sales, service quality, personnel and business development and various functions such as accounting, purchasing, manufacturing, health & safety, and human resources.
Job Responsibilities
- Lead safety meetings with employee on a regular basis.
- Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
- Lead execution of all operational activities determining resource requirements (demand); crew utilization, asset utilization and inventory management to positively affect EBITDA.
- Ensure that the Product Line maintains its strategic focus on the provision of a quality service to customers.
- Ensures the organization is optimally suited to deliver the best job execution with outstanding Service Quality and to systematically evaluate results obtained to further improve products and services. Regularly assess the resources and support required to perform a safe and high-quality job and ensure strict adherence to Service Quality and Safety Standards.
- Fosters and leads continuous improvement initiatives to ensure that the internal process within the organization meet the needs of the business.
- Conducts regular customer Service Quality Review meetings in conjunction with sales to ensure our services, products and technical support meet their complete satisfaction.
- Ensure customer Statement of Requirements details equipment verifications and is translated into client Standard Operating Procedures.
- Maintain strong customer relationships, identify customer needs, and ensure alignment with sales on pricing for all bids and quotes; offer solutions, set and manage budgets, and ensure quality of job delivery.
- Provide technical support to field staff and customers prior to, during, and post job (briefing and debriefing).
- Drive forward change initiatives which enhance business performance.
- Partner with sales or Operation Manager in identifying and pursuing new business opportunities within the area.
- Oversee the creation of Delivery Tickets and that all End of Well (Job) data is recorded, reviewed and approved.
- Review and approve the final job summary in Weatherford Performance Tracking System; Maintaining strict adherence to Weatherford's Delivery Ticket Process and implementation and compliance with the usage of FieldFX (where applicable).
- Manage equipment maintenance and modifications to remain in accordance with the latest Technical Manuals.
- Maintain regular dialogue, informing and advising on both positive and negative factors impacting the business.
- Responsible for maximizing financial results of the product line within assigned geography, including forecast, profit and loss, fixed assets, inventory, capital expenditures, payables and receivables.
- Assume full P&L responsibility for the Product line, ensuring business objectives are achieved and customer expectations are delivered in compliance with external regulatory requirements and internal policies and standards.
- Ensure that effective cost management is understood and practiced by the organization.
- Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times.
Job Requirements
- Bachelor's degree in an Engineering or Scientific discipline or equivalent experience preferred
- Minimum 8 years experience in Fishing & Remedial Operations and 3 years as project coordinator or supervisor role.
- Good knowledge of Fishing and/or Drilling Tools Equipment, e.g. Drilling Jars, Tubular, etc
- General understanding of finance and accounting principles.
- Candidates with sales and tendering process in Oil & Gas is preferred
- Experience in the execution of day to day operations and product related projects
- Ability to coordinate, prioritize, and dispatch and track resources in support of job tickets.
- Proven focus on customer service and delivery with an extensive knowledge of oilfield equipment, parts, and services.
- Fluent in English
Travel Requirement:
This role may require domestic and potentially international travel of up to: 10-25%
About Us- Weatherford
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
