Operation Staff

Role Description

This is a full-time as an Operation Staff, based in Kembangan. The responsibilities include managing daily operational tasks, ensuring effective communication across teams, coordinating with clients and customers, and analyzing operational processes for efficiency improvements. The candidate will play a key role in maintaining quality and enabling smooth operations to optimize customer satisfaction and workflow.

Qualifications

• Proficiency in Operations and process optimization
• Strong Analytical Skills to evaluate data and improve efficiency
• Excellent Interpersonal and Communication Skills for liaising with teams, clients, and customers
• Customer Service skills to manage and resolve client inquiries effectively
• Ability to handle multiple responsibilities efficiently and prioritize tasks
• Detail-oriented with strong problem-solving abilities
• Previous experience in operations or related fields is a plus
• Bachelor's degree in Business Administration, Operations Management, or a related area is preferred