Operation Staff For Villa

Role Description The Operation Staff for Villa role is a full-time. This role is responsible for the day-to-day operational activities of the villa, including coordinating housekeeping and maintenance schedules, overseeing inventory of supplies, and ensuring common areas and guest spaces are well-maintained. The Operation Staff will support guest check-in and check-out processes, assist with basic customer inquiries, and communicate guest needs to relevant teams. The role includes monitoring villa facilities for safety and cleanliness, reporting issues promptly, and working closely with other staff to maintain smooth operations and a positive guest experience. The position requires consistent on-site presence, flexibility in working hours, and collaboration with both internal teams and external vendors as needed.

Qualifications

• Candidates should possess strong Operations skills, including organizing daily villa activities, managing schedules, and coordinating housekeeping and maintenance tasks.
• Candidates should possess excellent Interpersonal Skills and Customer Service abilities to interact professionally with guests, colleagues, and vendors.
• Candidates should possess solid Analytical Skills to monitor operational performance, identify issues, and propose practical improvements.
• Candidates should possess clear Communication skills, both verbal and written, to convey information accurately and collaborate with team members.
• Additional beneficial qualifications include prior hospitality or villa operations experience, attention to detail, reliability, and the ability to work flexible hours, including weekends and holidays.
• Basic computer literacy (e.g., email, spreadsheets), familiarity with booking or property management systems, and proficiency in English and Indonesian are advantageous.