Operation Assistant (Mandarin Speaker)

Company Description

PT Shaka Karya Solusi specializes in delivering tailored human resources solutions to empower businesses and support organizational success. With extensive industry expertise, the company is known for its innovative recruitment strategies, comprehensive HR consulting services, and seamless payroll and administrative support. Guided by a commitment to integrity and excellence, PT Shaka Karya Solusi strives to foster productive and harmonious workplace environments for its clients and their employees. The company's mission is to connect businesses with top-tier talent, enabling them to thrive in a competitive landscape.

Role Description

1. Assist in the execution of sales operations SOPs

• Follow up on the sales team's daily SOP implementation.

• Random checks on sales scripts and customer follow-up records

• Assist in compiling market prices and competitor information

2. Assisting major clients in implementing maintenance actions

• Follow up on prize distribution, customer follow-up, and offline meetings to maintain customer relationships.

• Coordinate with relevant teams to complete the execution as planned.

• Organize customer maintenance records

3. Assist with daily translation and communication

• Supports daily communication translation between Chinese and Indonesian.

• Assisting with meeting and simple document translation

• Help sales operations managers communicate smoothly with local teams

Job Requirements

• Indonesian locals

• Daily communication can be conducted in Chinese

• Proficient in using office software such as Excel, Word, and Google Sheets

• Meticulous, strong execution skills, and good at following up.

• • Prior experience in assistant, operations, or sales support is preferred.