Online Sales Specialist (Day Shift)
Location: Thamrin, Jakarta | Department: Online Marketing
Shift : Monday - Friday (8.30 AM - 17.30 AM)
Monthly Salary
IDR 5.000.000 5.500.000
At Rocketindo, we believe great service builds loyal customers. As we grow across platforms and categories, we're looking for someone who's great with people, passionate about helping, and confident in turning conversations into conversions.
If you enjoy responsive, solving problems, and care deeply about customer satisfaction this might be the job for you.
What You'll Do
- Respond to customer inquiries on WhatsApp, Instagram, and E-commerce platforms.
- Educate customers on product details and help them find the right fit.
- Drive sales through product recommendations, cross-selling, and clear, persuasive communication.
- Handle complaints calmly and professionally, always aiming for quick, satisfying resolutions.
- Ensure fast response times, clear explanations, and a helpful, respectful tone in every chat.
What We're Looking For
- Full-Time Committed Available for a full-time role with no side jobs.
- On-Site Ready Willing to work from our office.
- Calm Under Pressure Able to manage multiple chats or tasks at once without losing focus.
- Sales-Driven Communicator Knows how to build trust, pitch products, and turn conversations into conversions.
- Customer-Focused Always puts the customer first helpful, patient, and solution-oriented in every interaction.
- Detail-Oriented & Proactive Work fast & catches the small stuff that matters.
- Positive & Professional Brings good energy, communicates clearly, and represents the brand with confidence and care.
You'll Thrive Here If
- You enjoy helping people and turning questions into conversion.
- You love chatting, but you also know how to listen and solve problems fast.
