Online Sales & Customer Experience Executive
by BYNICE in
Sales, Sales Technician, Customer Service, Business Development
18 (views)
West Full Time
Job insights
20/05/2026
19/06/2026
West
Rs20,000 - Rs30,000/month
Fresher
< 1 year
Remote work option
No
Yes
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Key responsibilities
Reply to customers (Messenger & WhatsApp)
- Convert chats into orders & upsell
- Coordinate deliveries with team
- Handle customer issues professionally
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Hard skills
Customer service Order processing Sales techniques Social media platforms
Good to know
Goals & Performance Metrics
3 month
N+1 Management Style:
Results-driven and hands-on management style focused on teamwork, accountability, customer service, and continuous improvement.
Career Progression Opportunities
Opportunities for growth into senior sales, supervisory, team leadership, operations, and management roles based on performance and commitment
Benefits & Culture
Performance-based incentives and bonuses
Attendance and travelling allowances
Overtime paid when applicable
Friendly, energetic and fast-paced work environment
Team-oriented culture with growth opportunities
Hands-on training and real retail experience
Opportunity to grow with an expanding Mauritian brand
Candidate Selection Criteria
Good communication and customer service skills
Positive attitude and willingness to learn
Responsible, disciplined, and punctual
Ability to work in a fast-paced retail environment
Team player with good interpersonal skills
Sales-oriented and confident when interacting with customers
Ability to take initiative and handle responsibilities independently
Previous retail, sales, online sales, or customer service experience is an advantage
Preference may be given to candidates living in Port Louis or nearby regions
Work Condition
Full-time position
Based at byNice, Plaine Verte, Port Louis
Working hours: 9:00 AM to 5:00 PM (extended hours may be required during busy periods or promotions)
Fast-paced retail and e-commerce environment
Team-based working atmosphere
Candidates must be comfortable standing for extended periods and actively assisting customers
Weekend and public holiday work may be required depending on operational needs
Message from your future manager N+1:
At byNice, we are looking for motivated individuals who are ready to grow, learn, and contribute to a fast-moving retail and e-commerce company.
We value teamwork, responsibility, positive attitude, customer service, and performance. If you are energetic, serious about work, and willing to take initiative, byNice can offer you real opportunities for growth and experience.
Join a dynamic Mauritian brand that continues to expand both online and in-store.
