Night Shift Customer Service (Live Chat - Yogyakarta)

What You'll Do:

• Chat with customers and solve their questions in marketplace with care.
• Handle basic technical issues (we provide scripts!).
• Escalate important matters when needed.
• Hit performance goals (we'll help you get there!)
• Be part of an International supportive and high-energy team!
• Handling Live Chat Customer Service

What We're Looking For:

• Minimum D3 or Bachelor's degree in any field (GPA ≥ 2.75).
• Strong English skills (written & spoken) – tested in recruitment.
• Fresh graduates are welcome to apply!
• Willing to work on a shifting schedule, including night shifts.
• Good problem-solving and multitasking skills.
• Able to type 50+ words per minute is a plus.
• Fast learner, independent, and ready to work.
• Available to start in September 2025.

What You'll Get:

• High salary (above Jogja UMR).
• Monthly performance incentives & project allowance.
• Shifting & overtime allowances.
• Holiday pay if working on public holidays.
• BPJS Kesehatan & BPJS Ketenagakerjaan.
• Other benefits will be informed during the recruitment process.