New User Growth Manager

3-4 years
18 days ago
Job Description

About The Role

They say no man is an island, and this notion holds particularly true for this role. As our New User Growth Manager for GoFood, you'll be instrumental in the GoFood wheel of Gojek that directly impacts the company's growth for its Food services. Your main objective will be to drive the acquisition of new users via multiple initiatives, including tapping into B2C and B2B segments. You'll get your hands dirty by designing, piloting, managing, and scaling up the initiatives on the ground, ensuring a pragmatic approach that generates the highest impact. The cherry on top: you'll be right at the epicenter of an industry that's expected to grow at a double-digit rate in the next five years, having a direct impact on the trajectory of our beloved GoFood.

What You Will Do

    • Lead GoFood's new user growth initiatives, strategies, and implementation, with a primary focus on the B2B/B2G segment (eg. GoCorp and Partnership)
    • Develop and run complex analyses to support business decision
    • Collaborate with Product, Region, Marketing, and Sales teams in the development and implementation of initiatives
    • Prepare reports as a basis of rationale and recommendations to upper management, including CxOs of Gojek and GoTo Group
    • Conduct competitive benchmarking and analysis with local and international counterparts

What You Will Need

    • At least 3-4 years of experience in a strategy or project management role at a tech or consulting company
    • Strong business acumen, a problem-solving mindset, and the ability to coordinate/manage stakeholders to drive cross-collaboration independently
    • Strong communication skills
    • Strong proficiency in Microsoft Excel and PowerPoint
    • Experience and understanding of SQL will be a plus point
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, e-commerce, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek, Tokopedia and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

About Tokopedia
Tokopedia is an Indonesian technology company with a mission to democratize commerce through technology. It has been a driving force behind Indonesia's digital development since its foundation in 2009, with more than 99% of districts and empowered around 12 million merchants listed nationwide. With Nakama ranging all across Indonesia, Tokopedia aims to simplify the lives of many to #FindYourPurpose together.

Job Source:

Gojek is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2010 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services.