Merchant Acquisition Supervisor

Job Qualifications:

• Bachelor's degree in Business, Marketing, Management, or a related field
• Minimum 4–7 years of experience in merchant acquisition, sales, or business development within payment gateway / fintech / banking
• Proven experience handling Big Account or enterprise merchants
• Experience in leading or coordinating a sales or acquisition team
• Strong understanding of payment gateway products and merchant onboarding processes
• Good communication, negotiation, and problem-solving skills
• Able to work cross-functionally in a fast-paced environment
• Strong sense of responsibility, integrity, and data security awareness

Job Descriptions:

• Conduct acquisition processes for Big Accounts
• Supervise and coordinate the Merchant Acquisition Team
• Monitor the activities of the Merchant Acquisition Team
• Provide solutions to the Merchant Acquisition Team when needed
• Coordinate with the Head of Merchant Acquisition regarding special rate approvals for certain merchants
• Coordinate with other divisions to streamline the acquisition process
• Coordinate with the Head of Merchant Acquisition on sales strategies for merchants
• Prepare weekly, monthly, and annual Merchant Acquisition reports for the Head of Merchant Acquisition
• Be responsible for maintaining information security systems by complying with security policies, protecting company data, and reporting any suspicious activities that may threaten information security.