Senior Merchant Acquisition Specialist plays a pivotal role in driving the growth of our payment gateway platform by identifying, engaging, and onboarding new merchants. This position is responsible for developing and executing strategies to attract high-value merchants, fostering long-term partnerships, and ensuring a seamless integration process. The ideal candidate possesses deep experience in B2B sales, a strong understanding of the payments industry, and a proven track record of exceeding acquisition targets.
Key Responsibilities
Develop and implement merchant acquisition strategies to expand the company's merchant base and increase transaction volume.
Identify prospective merchants across various industries and conduct outreach through networking, cold calls, presentations, and events.
Build and maintain relationships with key decision-makers at target merchant organizations.
Lead negotiations and close deals with merchants, ensuring mutually beneficial agreements.
Collaborate with product, integration, and technical teams to facilitate smooth onboarding and integration for new merchants.
Analyse market trends, competitor offerings, and merchant pain points to refine acquisition strategies.
Maintain accurate records of pipeline activity, merchant feedback, and acquisition metrics.
Represent the company at industry conferences, trade shows, and networking events to promote the payment gateway and generate leads.
Provide feedback to internal teams on merchant needs and product improvements.
Support cross-functional initiatives as needed.
Qualifications
Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
5+ years of experience in merchant acquisition, sales, or business development within the payments or fintech sector.
Deep understanding of payment gateway technologies, merchant onboarding processes, and industry best practices.
Demonstrated ability to achieve and exceed acquisition targets in a fast-paced environment.
Exceptional communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficiency with sales analytics tools.
Fluent in Bahasa Indonesia and English
Willingness to travel for client meetings, conferences, and events as required.
