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Marketplace Operations

2-4 Years
  • Posted 4 hours ago
  • Be among the first 10 applicants

Job Description

Role & Responsibilities

  • Manage day-to-day operations and performance of 2P marketplace channels, ensuring smooth execution and achievement of business targets.
  • Plan, execute, and monitor marketplace campaigns, including mega campaigns, monthly promotions, flash sales, vouchers, bundles, and other promotional programs.
  • Monitor and analyze marketplace performance across traffic, conversion, sales, GMV, CTR, ATC, ROAS, and revenue, and provide actionable optimization recommendations.
  • Review and optimize performance marketing activities across marketplace platforms to improve traffic, conversion, and sales performance.
  • Manage and optimize visual merchandising across marketplace storefronts, including homepage banners, campaign landing pages, product listings, category pages, and promotional assets.
  • Optimize product assortment, pricing, promotions, vouchers, and campaign mechanics to maximize marketplace sales.
  • Coordinate with internal teams and marketplace partners to ensure campaign readiness, including product availability, pricing, promotional mechanics, content, and campaign assets.
  • Conduct regular marketplace performance analysis and identify opportunities to drive traffic, conversion, and revenue growth.
  • Monitor competitors, marketplace trends, pricing, promotions, and consumer behavior to identify business opportunities.
  • Ensure product pages and storefronts are accurate, up-to-date, and aligned with brand guidelines and campaign priorities.

Requirements

  • Bachelor's degree in Marketing, Business, E-Commerce, or a related field.
  • Minimum 2 years of experience in e-commerce, marketplace, digital commerce, or a related field.
  • Hands-on experience managing marketplace platforms such as Shopee, Tokopedia, Lazada, Blibli, TikTok Shop, or equivalent.
  • Strong understanding of marketplace operations, campaign management, and performance marketing.
  • Proven experience planning and executing marketplace promotional campaigns.
  • Familiarity with marketplace visual merchandising and storefront management.
  • Strong understanding of key marketplace performance metrics, including GMV, revenue, traffic, conversion rate, CTR, ATC, and ROAS.
  • Strong analytical and problem-solving skills, with the ability to translate performance data into actionable recommendations.
  • Good understanding of digital marketing and paid media, particularly marketplace advertising.
  • Proficient in Microsoft Excel / Google Sheets and comfortable working with performance data.
  • Experience using marketplace Seller Centers, advertising platforms, and analytics dashboards is a strong advantage.
  • Experience handling consumer electronics, technology, or other high-consideration products is a plus.
  • English proficiency: Intermediate to Advanced.

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About Company

Job ID: 152551783

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